Privacy Policy
Shield Medical Coordination
Effective Date: [05 July, 2026]
Business Location: Brisbane, Queensland, Australia
1. Introduction
Shield Medical Coordination (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal and medical information in accordance with applicable privacy laws, including the Australian Privacy Principles (APP).
2. Information We Collect
We may collect the following information:
- Full name
- Contact details (phone, email, WhatsApp)
- Medical reports and health information
- Passport and travel details (if provided)
- Communication history with our team
3. How We Use Your Information
We collect and use personal information to:
- Coordinate medical treatment with hospitals and doctors
- Arrange medical opinions and treatment quotations
- Assist with appointment scheduling
- Support visa invitation processes
- Provide travel and accommodation coordination
- Communicate with you regarding your enquiry
4. Disclosure of Information
We may share your information only with:
- Partner hospitals and doctors in India
- Medical professionals involved in your case
- Visa invitation issuing hospitals (if required)
- Third-party service providers (travel/accommodation)
We do NOT sell or trade your personal information.
5. Data Security
We take reasonable steps to protect your personal and medical information from:
- Misuse
- Loss
- Unauthorized access
- Modification or disclosure
6. Access And Correction
You may request access to or correction of your personal information by contacting us.
7. Storage And Information
We retain personal information only for as long as necessary to provide services or comply with legal obligations.
8. International Disclosure
As we coordinate services with hospitals in India, your information may be transferred internationally. We ensure it is shared only with relevant healthcare providers.
9. Contact Us
For privacy-related questions:
Shield Medical Coordination
203/204 Ipswich road
Woolloongabba, Brisbane
Queensland 4102 – Australia
Email: info@shieldmedco.com.au
WhatsApp: +614 517 67347