Leading healthcare for you

Bringing care to every patient’s life

Transforming healthcare for all

We deliver care designed for you

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Initial inquiry, free consultation

You share your current medical condition, goals, and diagnostic files (scans, MRIs, or dental reports) with us, so that we can review it to share our thoughts and suggest you a proper guideline for your treatment journey.

Virtual Specialist Triage

Our team forwards your files to leading specialists at internationally accredited (JCI) partner hospitals in India. They review your case and provide a clinical second opinion confirming your candidacy.

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Personalized Treatment Options

We present you with a tailored medical itinerary detailing the chosen specialist’s credentials, the proposed hospital, and a transparent, all-inclusive pricing breakdown.

Pre-Travel Coordination

We assist you in coordinating with your general practitioner (GP) in Australia to perform baseline tests, obtain any necessary pre-travel vaccinations, and secure physical clearance to fly. We also assist you in preparing your required documents in this duration

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Visa & Travel Management

We issue your official Hospital Invitation Letter, so you can secure your Indian Medical Visa. Simultaneously, our logistics team assist you to book your flights, ground transfers, and premium medical-friendly accommodations.

Arrival & Executive Welcome

Day of Arrival – Your dedicated local Care Coordinator meets you at the arrival terminal in India, manages your private luggage transfers, and checks you into your hotel or clinical suite.

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Face-to-Face Consultation

Day 1 or 2 in India – We accompany (optional) you to your first in-person consultation with your lead surgeon for final pre-operative diagnostics, treatment mapping, and a thorough Q&A session.

Treatment & Clinical Stay

Active Treatment Phase – You undergo your procedure in a state-of-the-art facility. Our team provides constant, twenty-four-seven support for you and any accompanying travel companions throughout your hospital stay.

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Monitored Local Recovery

Post-Op Recovery Phase – Once discharged, you transition to a premium recovery resort or hotel. Your on-the-ground coordinator handles your follow-up appointments, medication management, and final physical therapy sessions.

Transition of Care & Return

Going Home – Once your surgeon issues your official “Fit to Fly” certificate, we manage your airport transfer. We compile all your medical records and digital discharge summaries so your local GP in Australia is fully briefed for your continued recovery.

10 What you need to know

Frequently asked questions

At SMC, we’re here to help with your questions about our healthcare services and how we support your health needs.

What is Shield Medical Coordination (SMC) ?

Shield Medical Coordination helps patients access trusted international healthcare by connecting them with experienced hospitals and specialists while supporting them throughout their medical journey.

What services do you provide?

We provide medical coordination, hospital referrals, treatment planning, second medical opinions, appointment support, travel guidance, and ongoing patient assistance.

Which countries do you coordinate treatment with?

We currently assist patients seeking medical treatment in India and China through our healthcare network.

Do you provide medical treatment directly?

No. We coordinate with qualified hospitals and healthcare professionals. Treatment decisions and medical procedures are provided by licensed doctors and hospitals.

How do I start my medical journey with Shield Medical Coordination?

Can you help with travel and accommodation arrangements?

Yes. We can provide guidance and support with medical travel planning, accommodation, and other arrangements related to your treatment journey.

Is my medical information kept confidential?

Yes. We respect your privacy and handle all personal and medical information with confidentiality and care,

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